Documentation
Billing
Billing Guide
15 min
at autoposting, we offer flexible subscription plans to meet your social media automation needs this guide outlines our billing processes, payment terms, and policies to ensure a transparent experience 1\ subscription initiation and billing cycles monthly subscriptions your subscription activates on the purchase date and renews every 30 days for example, if you subscribe on march 31, 2025, your next billing date will be april 30, 2025 annual subscriptions these begin on the purchase date and renew every 365 days a subscription starting on march 31, 2025, will renew on march 31, 2026 2\ payment terms advance payments all subscription fees are charged in advance at the start of each billing cycle, covering the upcoming service period accepted payment methods we accept major credit cards and paypal for payments transactions are processed in usd; any currency conversion fees are your responsibility 3\ automatic renewal subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date 4\ cancellation policy process you can cancel your subscription at any time through your account settings effectiveness cancellation takes effect at the end of the current billing cycle you'll retain access to all features until then for instance, canceling a monthly subscription on april 15, 2025, allows access until april 30, 2025 refunds due to the digital nature of our services, all payments are final and non refundable 5\ upgrades and downgrades upgrades you can upgrade your plan at any time the additional cost is calculated on a pro rata basis, and new features become available immediately downgrades downgrades take effect at the end of your current billing period you'll continue to have access to your current plan's features until then, after which the downgraded plan becomes active 6\ failed payments and account suspension failed payment if a payment fails, we reserve the right to temporarily suspend your access to the services until the payment is successfully processed 7\ free trials duration and conversion we may offer a free trial period for new users to evaluate our services if you do not cancel before the trial ends, your account will automatically convert to a paid subscription, and the applicable fee will be charged 8\ taxes and compliance sales tax and vat applicable sales taxes and vat will be calculated and added to your subscription fee based on your location, ensuring compliance with regional tax laws 9\ refunds and chargebacks refund policy all payments are final and non refundable due to the digital nature of our services chargebacks initiating a chargeback without merit may result in account suspension we encourage you to contact us to resolve any billing issues before pursuing a chargeback 10\ account management updating payment information you are responsible for maintaining accurate and up to date payment information changes can be made through the customer portal subscription changes upgrades or downgrades to your subscription plan can be managed through your account settings changes will take effect in the next billing cycle 11\ security and compliance pci compliance we ensure that all payment processing complies with pci dss standards, safeguarding your payment information data protection we are committed to protecting your personal information please review our privacy policy for details on data handling practices 12\ customer support assistance for any billing or subscription inquiries, please contact our support team at hello\@tinycheque com mailto\ hello\@tinycheque com addressing potential questions what happens if i upgrade my plan mid cycle? the upgrade takes effect immediately, with the additional cost calculated on a pro rata basis for the remaining days in the billing cycle if i downgrade my plan, when do the changes apply? downgrades become effective at the end of the current billing period, allowing continued access to the current plan's features until then are there any penalties for canceling my subscription? no penalties are imposed for cancellation access continues until the end of the billing cycle, with no refunds provided for unused days how does autoposting handle taxes for international customers? applicable sales taxes and vat are calculated based on your location and added to your subscription fee to ensure compliance with regional tax laws what should i do if my payment method fails? update your payment information promptly to avoid account restrictions or suspension due to failed payments by subscribing to autoposting, you acknowledge that you have read, understood, and agree to this subscription cycle guide this guide is subject to change; significant updates will be communicated via your registered email address