Documentation
Billing
Subscription Plan
13 min
at autoposting, we understand that managing your social media presence is crucial for your business to support this, we offer flexible subscription plans tailored to meet diverse needs below is an overview of our subscription system, including billing cycles, payment terms, cancellation policies, and other essential details 1\ subscription initiation and billing cycles monthly subscriptions your subscription becomes active on the purchase date and renews every 30 days for example, if you subscribe on march 31, 2025, your next billing date will be april 30, 2025 annual subscriptions these commence on the purchase date and renew every 365 days for instance, a subscription starting on march 31, 2025, will renew on march 31, 2026 2\ payment terms advance payments all subscription fees are charged in advance at the start of each billing cycle, covering the upcoming period of service accepted payment methods we accept major credit cards and paypal for processing payments 3\ cancellation policy process you can cancel your subscription at any time through your account settings effectiveness cancellation takes effect at the end of the current billing cycle you'll retain access to all features until the cycle concludes for example, if you cancel a monthly subscription on april 15, 2025, you'll continue to have access until april 30, 2025 refunds payments are non refundable no refunds will be provided for the remaining days of the billing period upon cancellation 4\ upgrades and downgrades upgrades you can upgrade your plan at any time the additional cost is calculated on a pro rata basis, and the new plan features become available immediately downgrades downgrades take effect at the end of your current billing period you'll continue to have access to your current plan's features until the billing cycle concludes, after which the downgraded plan becomes active 5\ failed payments and account suspension failed payment if a payment fails, we reserve the right to temporarily suspend your access to the services until the payment is successfully processed 6\ free trials duration and conversion we may offer a free trial period for new users to evaluate our services if you do not cancel before the trial period ends, your account will automatically convert to a paid subscription, and the applicable subscription fee will be charged 7\ tax compliance sales tax and vat applicable sales taxes and vat will be calculated and added to your subscription fee based on your location, ensuring compliance with regional tax laws 8\ refund policy general policy all sales are final and are non refundable we offer a paid trial for users to test the quality of our services before committing to a subscription 9\ customer support assistance for any billing or subscription inquiries, please contact our support team at hello\@tinycheque com mailto\ hello\@tinycheque com addressing potential questions what happens if i upgrade my plan mid cycle? the upgrade takes effect immediately, with the additional cost calculated on a pro rata basis for the remaining days in the billing cycle if i downgrade my plan, when do the changes apply? downgrades become effective at the end of the current billing period, allowing continued access to the current plan's features until then are there any penalties for cancelling my subscription? no penalties are imposed for cancellation access continues until the end of the billing cycle, with no refunds provided for unused days how does autoposting handle taxes for international customers? applicable sales taxes and vat are calculated based on your location and added to your subscription fee to ensure compliance with regional tax laws what should i do if my payment method fails? update your payment information promptly to avoid account restrictions or suspension due to failed payments